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    10 holiday dos and don’ts for ODs in 2017

     

    Do: Consider timing

    Planning is key for both your staff and your patients.

    Says Christine Sindt, OD, FAAO: “Don't forget that lab people go on vacation too, so make sure to warn your patients about possible delays in getting contact lenses or glasses.”

    Dr. Sindt also says to make sure the boundaries are clear about who is working and when.

    “If you take off early, your staff will want to leave early, too,” she says.

    Diana Canto-Sims in Chicago always close early before the holidays and makes sure everyone knows.

    Related: 15 things that drive ODs crazy during the holidays

    “We are proactive about our schedule letting our patients know via social media platforms, on our answering service, and posting physical signs around the practice with our schedule for the holidays,” she says.

    Tracy Schroder Swartz, OD, FAAO, agrees. “Tell patients way in advance when you will be closed so they get their glasses and contact lenses ordered in time,” she says.

    Don’t: Give out your cell number

    To prevent calls about non-emergencies, Melanie Schultz Ruoff, OD, suggests not providing your cell number to patients.

    Optometry Times A/V