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    6 tips to navigating the insurance game


    4. “No” means “try harder”

    We have a saying in my office that my team is starting to adopt. “No” doesn’t mean “no” when it comes from insurance companies. It means “try harder.” Find a way.

    Let me talk to someone else. Let me call back. I’ll call my state society or my national society for assistance. I’ll amass a folder of patient letters three inches thick to send you about why I need to be in-network so I can provide care to my patients.

    Related: 4 steps to opening a practice cold

    But no? I don’t hear that word anymore. Yes, I’m crazy. Yes, my team thinks so, too.

    But when you say “no” or you “can’t” to me, I say, “Watch me.”

    Up next: Get creative


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