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    Dealing with unhappy patients at your practice

    The views expressed here belong to the author. They do not necessarily represent the views of Optometry Times or UBM Medica.

    Tami L. Hagemeyer, ABOC, FNAO, discusses dealing with unhappy patients, how to diffuse the situation, and maintaining patient loyalty.

    See more content from Tami L. Hagemeyer, ABOC, FNAO, here

    Tami L. Hagemeyer, ABOC, FNAO
    Tami Hagemeyer is the lead optician at Premier Vision Group in Bowling Green, OH. She is responsible for all phases of optometric and ...

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    Optometry Times A/V