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    Real-life office policies for ODs

     

    The views expressed here belong to the author. They do not necessarily represent the views of Optometry Times or UBM Medica.

    Ever wish we could control our day as ODs? As a working mom, I remember when I could actually complete a to-do-list in one day. I typically get hung up on patients, children, puppy accidents, severe weather, or doctor appointments.

    I thought I would create office policies to control my office life because the patients will follow my long list of rules just like my children listen to rules at home. Feel free to use it at your office.

    Previously from Dr. Schroeder-Swartz: Diet review: Picking the best diet for your patients

    Dear Patients,

    Welcome to <insert your practice name here; but I will use> World’s Best Optometric Office (WBOO). We are happy to have you as a patient. Here at the WBOO, we aim to meet your expectations and arrive home in time to watch our child’s baseball game, pick up our other child from gymnastics, make dinner, grocery shop, do laundry, and read my youngest child a story before bedtime. In an effort to accomplish this, we have created some guidelines to establish appropriate boundaries and enable us to keep your eyes healthy during bankers’ hours.

    1. Office hours are 8 a.m. to 5 p.m. Monday through Friday. Please plan your eye injuries and/or infections during these hours.

    2. Our office staff takes lunch from 1 to 2 p.m. daily. Lunch is required for the mental health of our staff, and it may not be interrupted. Note: All staff needs food, even the sweet staff member helping you choose your eyewear or finish your contact lens class. Please complete all tasks by 12:45 p.m. Your understanding is appreciated. Failure to leave will result in a live reenactment of a modern Snickers commercial.

    Related: Risks associated with omega-3 supplementation

    Tracy Schroeder Swartz, OD, MS, FAAO
    Tracy Schroeder Swartz currently practices at Madison Eye Care Center in Madison, Alabama. She serves as Education Chair for the ...

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