Super optician to the rescue!
After three glorious vacation days, days I spent catching up with my family and getting some much-needed sleep, I returned to my office. I appreciate time off as much as anyone, but after a few days I feel ready to return to my office with its cheerful photos and framed motivational messages designed to keep me in my imagined happy place. It is almost always a pleasure to return to my little “home-away-from-home.”
This return would have been perfect if it weren’t for the dreaded Post-It notes! These Post-It notes are becoming the bane of my professional existence and wreaking havoc in my quaint little office space. They are found stuck everywhere—on my computer screen, on my keyboard, and this week a Post-It had been placed on one of my beloved motivational message frames.
After a few deep breaths, I began perusing through the seven or eight Post-Its when one note caught my attention. It was from the optometrist, and said: “Mr. Smith stopped in today and is noticing blurred vision with his new sunglasses. I re-checked his refraction, and the problem does not seem to be with his new prescription. I did, however, notice his sun frame has quite a curve on it, would you please check the base curve?”
He went on to explain the lensometer verified the prescription and the pupillary distance. He wrote, “I told him you would call him today to fix the problem.” Signed, The Prescribing Doctor.
When I receive multiple Post-It notes, I know they usually require prompt attention. This note from the prescribing doctor meant two things to me. The first is the confidence shown by the doctor in my ability as an optician to troubleshoot and find the answer for the patient, and the second is I had some serious detective work to do.