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    Using technology, medical informatics in patient education

    Evolving patient communication is key to proper patient education


    Eliminate language barriers

    In today’s society, the ability to communicate with patients in multiple languages is becoming more critical to the success of all healthcare practice modalities.

    While written and verbal language fluency is important, medical training in different languages is crucial to confirm that patients are given accurate information. Through the use of optometric simulations and technological displays, medical errors may be minimized and patient education maximized.

    The success of social media today is partly due to the desire to be part of a community. Patient communication relies on understanding family and cultural dynamics, and how they relate to healthcare decisions. Social media has taken on a larger role in patient communication—especially as it relates to where people go for information.

    Related: Handling patients who want you to adjust glasses purchased online

    Integrating technology with education

    To prepare students for their future, optometric colleges and universities have an obligation to assimilate education with technology.

    Colleges and universities should emphasize and integrate the changes in technology into the curriculum. By doing so, it will better prepare emerging students for a variety of optometric settings.

    Differentiating your practice from others by improving patient education and communication are essential features of the modern eye care practice. Technology and the modern trend towards personalized medicine will continue to produce many future advancements in patient education.


    1. The Kennedy Institute of Ethics. Conversations in Bioethics 2017: Disability. Available at: https://kennedyinstitute.georgetown.edu/cib/our-conversations/2017-disab.... Accessed 5/19/17.

    2. Pellegrino, E. The Moral Foundations of the Patient–Physician Relationship: the Essence of Medical Ethics. Military Medical Ethics. 2003(1):3-21.

    Thomas A. Wong, OD
    Dr. Wong is a Diplomate of the American Board of Optometry and a member of the AOA Ethics committee and ASCO Ethics SIG. He is a past ...
    Caroline Lee
    Caroline Lee is a student at SUNY College of Optometry, graduating in 2018.


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