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iTech

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iTech is a quarterly supplement with hand-picked related articles and resources, dedicated to the interests of ophthalmic technicians.

Featured

March 2018
In this issue of iTech:

  • Identifying and responding to child and elder abuse
  • 9 things glaucoma patients want to know
  • Respect patients' trust during eyewear selection

Previous Issues

iTech

9 things glaucoma patients want to knowIt is not realistic for patients to be prepared to respond when they are given news of a disease or disorder. Many times, patients are caught off guard at the mention of disease and assume a blank stare. What questions are they supposed to ask? Will Smith, OD, anticipates these questions and provides staff with information to keep patients informed.
Respect patients' trust during eyewear selection
Respect patients' trust during eyewear selectionBuild a rapport with patients and understand they are placing trust in staffers when choosing new glasses. Tami Hagemeyer, ABOC, FNAO, offers suggestions to maximize patients' satisfaction with the process.
Identifying and responding to child and elder abuse
Identifying and responding to child and elder abuseIn both child and elder abuse, timely intervention can save a life. All members of the eyecare community must be aware of the signs and symptoms of abuse and their responsibilities in reporting to appropriate authorities.
Understanding the techniques of eye removal
Understanding the techniques of eye removalThree techniques used for eye removal: evisceration, enucleation, and exenteration. Each procedure has specific indications, and each procedure has its advantages, disadvantages, and complications.
Use social media to market LASIK to millennials
Use social media to market LASIK to millennialsRecently at our laser vision center, we widened the scope of our social media outreach to include millennials who may be interested in finding out more about available refractive eye care options.
Building trust with patients builds the practice
Building trust with patients builds the practiceCreating a positive first impression is more than a significant factor during our patients’ first contact with our practices, which is almost always via a telephone call. During the initial conversation, our soon-to-be patients are faced with a fundamental decision—are they comfortable with what they perceive as our practices’ personality? Is it a good fit?
Tips to become a better contact lens technicianThese tips have helped doctors reduce chair time, see more patients, and develop a reputation as a state-of-the-art contact lens practice.
Eye banks create the cycle of givingThe Human Tissue “box” that shows up at your hospital or surgery center and its contents go through quite a journey, which we in the eye banking world call the Cycle of Giving, to reach your destination.
Top 5 neuro signs never to ignoreLet’s examine case-based examples to emphasize the top five neuro-ophthalmic disorders that should not be overlooked.
How I found my mentorsI have been fortunate in my professional life to have not one but two mentors who have given me direction and helped expand my optical career into an amazing instrument of communication. I am now able to connect with my peers, and appreciate the opportunity to speak at various optical conferences.